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PRIVACY POLICY

Last updated: July 15, 2024

At Le Monde de Granit/Ceramique, we place great importance on the confidentiality of your personal data. This privacy policy outlines the types of information we collect when you use our website, how we use this information, and the measures we take to protect your privacy.

1. Information Collection
 

When you visit our website www.lemondedegranitceramique.ca, we automatically collect certain information about your device, such as your IP address, the type of browser you are using, your Internet Service Provider, the pages you view on our site, and the date and time of your visit. We use this information to enhance the quality of our service, analyze usage trends, administer the site, and gather demographic information about our users as a whole.

Additionally, if you choose to email us using the form on our website, we collect personal information such as your name and email address. We use this information to process your requests, contact you regarding your inquiry, personalize your experience on our site, and inform you about special offers and promotions that may interest you.

2. How We Use Your Information
 

We use the information we collect to provide, maintain, protect, and enhance our website and services, to personalize your user experience, to process your requests, to communicate with you regarding your inquiries, to address your customer service questions, and to send you information about special offers and promotions.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. However, we may share your personal information with third-party service providers who assist us in operating our website and delivering our services, such as email marketing services. These service providers are authorized to use your personal information only to the extent necessary to perform the services we have engaged them for.

3. Protection of Information
 

We take reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmitting information over the Internet or storing data electronically is completely secure, and therefore, we cannot guarantee the absolute security of your information.

4. Cookies
 

Our website uses cookies to collect information about your usage of the site and to enhance your user experience. A cookie is a small text file that a website places on your computer or mobile device when you visit it. Cookies allow us to recognize you and remember your preferences when you return to our site. You can configure your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some features of our site may not function properly.

 

5. Consent
 

By using our website, you consent to our privacy policy and agree to abide by its terms.

 

6. Privacy Policy Updates
 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions regarding our privacy policy,
contact us here .

Thank you for choosing The World of Granite/Ceramic!
 

How to Contact the Relevant Authority
 

f you wish to file a complaint or feel that our company has not addressed your concern satisfactorily, you may contact the Commission d'accès à l'information du Québec.

Email:
cai.communications@cai.gouv.qc.ca

Address:
​Commission d’accès à l’information

525, boulevard René-Lévesque Est
Bureau 2.36
Québec (Québec) G1R 5S9

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